05 / Products
Agentic systems for real organisational work.
Cognitecta Platform provides the foundation. Specialist products then apply agentic AI to analysis, strategy, growth and customer service.
Figure · Product family
Foundation. Applications.
Foundation
Platform
Operational intelligence
Agentic Infrastructure
Build and run agentic systems.
Applications
Foundation
01
Platform
Agents that act.
Agentic Infrastructure
Build and run agentic systems.
An agent harness and runtime for deploying teams of AI agents around the work your organisation already does.
Applications
02
Stack
Agents that analyse.
Analysis/Agentic Data Analysis
Ask open-ended questions of your data.
An agentic data analysis system that investigates open-ended questions, tests hypotheses and produces a structured analytical deliverable.
03
Wargame
Agents that strategise.
Strategy/Agentic Strategy
Explore how a strategy might play out.
An agentic strategy and scenario simulation system that models actors, incentives and possible responses under uncertainty.
04
Funnel
Agents that find customers.
Growth/Agentic Sales Intelligence
Research the market. Find who actually needs you.
An agentic B2B prospecting system that researches organisations, finds evidence of buying intent and prepares qualified outreach for human approval.
05
Callcenter
Agents that serve customers.
Customer Service/Agentic Customer Service
One conversation, across every channel.
Resolve customer needs across voice, messaging and email, with intelligent human handoff when judgement matters.
How the products differ
| — | PlatformAct | StackUnderstand | WargameDecide | FunnelDiscover | CallcenterServe |
|---|---|---|---|---|---|
| Purpose | Run agentic systems | Investigate your data | Explore strategy | Find customers | Serve customers |
| Input | Events, requests, knowledge and tools | Open-ended questions and organisational data | Strategic problem and actor model | ICP and market signals | Voice, messaging, email and customer context |
| Agentic process | Orchestration, tools and workflows | Hypothesis generation and testing | Actor modelling and simulation | Discovery, research and qualification | Understand, retrieve, act, resolve or hand off |
| Output | Agentic workflows and actions | Evidence, analysis, visualisations and presentations | Scenario distributions and strategic options | Evidence-backed opportunities | Resolution, action or context-rich human escalation |
| Channels | Events, APIs and operational interfaces | Analytical environments and presentations | Strategic briefs and simulation outputs | Research sources and approved outreach | Voice, WhatsApp, SMS, email, Teams, Slack, Salesforce |
| Human role | Oversight and escalation | Review and interpretation | Assumption review and strategic judgement | Approval and relationship building | Judgement, takeover and the work that still needs a person |
Platform
Act
- Purpose
- Run agentic systems
- Input
- Events, requests, knowledge and tools
- Agentic process
- Orchestration, tools and workflows
- Output
- Agentic workflows and actions
- Channels
- Events, APIs and operational interfaces
- Human role
- Oversight and escalation
Stack
Understand
- Purpose
- Investigate your data
- Input
- Open-ended questions and organisational data
- Agentic process
- Hypothesis generation and testing
- Output
- Evidence, analysis, visualisations and presentations
- Channels
- Analytical environments and presentations
- Human role
- Review and interpretation
Wargame
Decide
- Purpose
- Explore strategy
- Input
- Strategic problem and actor model
- Agentic process
- Actor modelling and simulation
- Output
- Scenario distributions and strategic options
- Channels
- Strategic briefs and simulation outputs
- Human role
- Assumption review and strategic judgement
Funnel
Discover
- Purpose
- Find customers
- Input
- ICP and market signals
- Agentic process
- Discovery, research and qualification
- Output
- Evidence-backed opportunities
- Channels
- Research sources and approved outreach
- Human role
- Approval and relationship building
Callcenter
Serve
- Purpose
- Serve customers
- Input
- Voice, messaging, email and customer context
- Agentic process
- Understand, retrieve, act, resolve or hand off
- Output
- Resolution, action or context-rich human escalation
- Channels
- Voice, WhatsApp, SMS, email, Teams, Slack, Salesforce
- Human role
- Judgement, takeover and the work that still needs a person
How they are used
Products can be deployed, adapted, or combined with services.
You do not have to choose between a product and an engagement. Platform, Stack, Wargame, Funnel and Callcenter can be deployed as they are, adapted to existing systems, extended, or combined with consultancy and training. They exist so that not every piece of work starts from a blank page.